Shipping & Returns


Shipping cost overview

Country:  

Shipping costs United Kingdom
up to 32 kg: 15.00 EUR
up to 40 kg: 28.00 EUR
up to 50 kg: 36.00 EUR
up to 60 kg: 46.00 EUR

If the weight of your order exceeds the maximum shipping weight specified for your country the packets will be split. (ex. for 32 kg maximum weight: Total weight of 50kg will be split into 2x25kg)



Self collector (^ To the top)
You can get your goods in our shop in Eschweiler near Aachen in Germany. This way you save the whole costs for shipping.

Surcharge (^ To the top)
There is no minimum order quantity in our online-shop, but there is a surcharge of 3,- EUR if your total order value is below 30.- EUR.

Shipping cost worldwide: (^ To the top)
You can either use this site to calculate the estimated shipping cost yourself or use our automatic shipping cost calculator in the shopping cart once you put items into the basket. Anyway you will get a detailed information about the shipping cost before you order at our shop.

VAT and Customs fee: (^ To the top)
Customers from Switzerland and Norway are able to pay without the german tax. If you get an account at our online-shop and set your delivery adress to Switzerland or Norway all our items automaticly show up without the german tax. When you order you will have to pay your country tax at the import. Sometimes you have to pay a small customs fee as well.